Reviews & Testimonials

Rated 5.0 out of 5.0 ... based on 12 reviews
  • 5★★★★★ - "Professionalism"

    , Emergency Water Removal

  • 5★★★★★ - "In January of this year, our water heater located in our attic rusted out and damaged our ceiling and flooded almost half our house. Disaster America responded very quickly, did a thorough inspection of the damages, and once approval was given by our insurance adjuster, their crew was onsite repairing the damages. This contractor is very professional, paying attention to every little detail. I am extremely pleased with the job they did and would recommend them to anyone in need of this type of service."

    , House Flooding

  • 5★★★★★ - "Disaster America responded quickly, they were professional and we got a great price. Thank you for getting the job done quick."

    , Emergency Water Removal

  • 5★★★★★ - "A challenge to schedule, but they do good work."

    , Emergency Water Removal

  • 5★★★★★ - "Amazing and professional company that walked me through every option available and kept in contact with me throughout the process. Response to my emails and questions was quick and the house looks amazing! Darren and Krysti were always helpful and my home is back to the way it was before a tree fell on it. I highly recommend Disaster America."

    , Restoration Services

  • 5★★★★★ - "The demo crew has been absolutely wonderful. Friendly, careful, diligent, and flexible."

    , Emergency Water Removal

  • 5★★★★★ - "Ryan and Rick were very professional, polite, and punctual. They walked me through the process as they were working on the area of the damage/loss. They were respectful of the “no shoes in the house” custom, which I greatly appreciate. Thank you both for your hard work."

    , Restoration Services

  • 5★★★★★ - "Mimi and the crew did a great job so far. Very respectful and clean."

    , Emergency Water Removal

  • 5★★★★★ - "We own a business at Waterpoint Shopping Center on Lake Conroe, and the business next to us unfortunately flooded overnight. Water then made its way into our space as well. We hired MCRS to handle the mitigation and remove the water that had gotten underneath our flooring. Because of the damage, we had to shut down half of our service rooms. After closing one evening, the MCRS team came in and removed all of the flooring in the affected area. They sealed off the other half of our space with plastic to prevent dust from entering the undamaged service rooms. I fully expected to walk into a dusty, messy environment the next day—yet it was spotless. We will need to close for a week to remove the remaining flooring, repair some walls, and repaint, and MCRS will be handling that as well. Their crew has been fantastic and truly willing to do whatever it takes to get the job done. Highly recommended."

    , Water Damage Restoration

  • 5★★★★★ - "Responded promptly to floor being contaminated by sewer water after pipe issues. Responded same day with mitigation solutions of fan and taking apart floor to clean under laminate flooring. Mitigated damage and provided next steps for reconstruction."

    , Sewage Cleanup

  • 5★★★★★ - "Had an issue with water leak in bathroom and bedroom. MCRS mitigation team showed up promptly and dealt with the issue. Very professional and excellent communication, keeping me well informed throughout the whole process. Plus, they liked my dogs."

    , Bathroom Flooding

  • 5★★★★★ - "These people are great! They are professional, polite, knowledgeable, and thorough. I can’t say enough good things about them."

    , Emergency Water Removal

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